PRIVACY POLICY


Autocar, LLC (the "Company" or "we") desires to protect the privacy of its online guests at www.autocartruck.com (the "Site"). This privacy policy ("Privacy Policy") is intended to provide you notice of our information management practices, including the types of information gathered and how it is used and safeguarded. Your use of this Site constitutes acceptance of this Privacy Policy, which is hereby incorporated by reference.


COLLECTION AND OUR USE OF INFORMATION


We will collect no personally identifiable information about you when you visit our Site unless you voluntarily choose to provide that information to us. Any personally identifiable information that you provide to us via our Site will be used only for such purposes as are described either in this Privacy Policy or at the point of collection, such as to respond to your questions or comments, or to pay for the services rendered. The type of personally identifiable information we may collect from you when you choose to provide it may include, amongst other things, your: title, name, e-mail address, phone numbers, credit card number, and company name. If you provide contact information, we or our agents may contact you to clarify your comment or question, or to learn about your level of customer satisfaction with our services. We may use the information you give us to help us provide better products and service and to send you information or promotional materials if you request them.


SHARING OF INFORMATION


The Company may disclose personally identifiable information about you to a subsequent owner or operator of our Site if we assign our rights and obligations regarding any of your information at the time of a merger, acquisition, or sale of all or substantially all of our assets or the Site's assets and/or services to a subsequent owner or operator. You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of such website, and your continued use of the Site signifies your agreement to be bound by the Privacy Policy of the Site's subsequent owner or operator. The Company may also disclose personally identifiable information to third parties in the following instances: 1) we have been given your consent to disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy; 3) we are required by law or court order to disclose, or we believe in good faith that the law requires it; 4) disclosure is necessary to identify, contact, or bring legal action against, someone who may cause or be causing harm to, or interference with, our rights or property, other Site users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. We may also use IP addresses in cooperation with internet service providers to identify users if we deem it necessary to comply with laws, to enforce compliance with this Privacy Policy, or to protect our Site, customers, or others.


STATISTICAL VS. PERSONAL INFORMATION


Some non-personally identifiable information is collected and stored automatically when you visit the Site. If you do nothing during your visit but browse through the Site, read pages or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Our system collects data in the server log that may include, amongst other things:



  • IP address

  • Domain name

  • Type of browser

  • Operating system

  • Pages viewed

  • Search requests


If you linked to our Site from another web site, that web site's address may be logged. We may aggregate this data and use it for statistical purposes. For example, the aggregated data helps us to determine the volume of our Site users' interest in areas of our Site. It also helps us understand how we can improve the navigation and content of our Site. We may disclose this information to third parties.


USE OF COOKIES


Non-personal information may also be collected with the use of cookies. "Cookies" are small text files a web site can use to recognize repeat users. When someone visits the Site, a cookie is placed on the customer's machine (only if the visitor's web browser has been set to accept cookies) or is read if the visitor has visited the Site previously. The Company may collect aggregated Site-visitation statistics using cookies.


SECURITY


We will make reasonable efforts to ensure that whatever information you provide will be maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from our Site, and you provide such information at your own risk. Autocar sites may contain links to other sites, including those of our authorized business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites.


CHANGES TO POLICY


The Company may, at any time, revise these policies by updating this posting. Your continued use of this Site indicates your acceptance of all revisions and you should, therefore, periodically visit this page to review these policies for changes.


CONTACT AUTOCAR


If you have any questions or comments about our Privacy Policy, please contact Us


YOUR CALIFORNIA RIGHTS AND CHOICES


The California Consumer Privacy Act of 2018 (the “CCPA”) provides consumers, who are California residents, with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights, if you are a natural person who is a California resident (or as the term “consumer” is defined by the CCPA).


Access to Specific Information and Data Portability


You have the right to request that Autocar, LLC (“Autocar”) disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (the process for which you may submit such a request is detailed below), we will disclose to you:



  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business or commercial purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you.

  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

    • sales, identifying the personal information categories that each category of recipient purchased; and

    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.




Categories of Personal Information Collected


Autocar may have collected the following categories of personal information from its customers and other users within the last 12 months:



  • Identifiers: A real name, user name, mailing address, e-mail address, phone number, credit card information, or Internet Protocol address.

  • Commercial information: Records of goods and services purchased, obtained or considered.

  • Geolocation data: Physical location when driving a vehicle equipped with an Autocar telematics system (this is dependent on the options and services utilized by the owner of the telematics equipped truck).

  • Driving characteristics data: Information relating to the operation of a vehicle equipped with an Autocar telematics system (this is dependent on the options and services utilized by the owner of the telematics equipped truck).


Sources of Personal Information


Autocar has collected personal information from its customers within the last 12 months from the following sources:



  • Directly or indirectly from our customers or their agents. For example, from documents that our customers or their agents provide to us related to the goods and services they obtain from us or from interactions with our sales, service, or other personnel.

  • From activity on our website (www.autocartruck.com). For example, from submissions through our website, when a customer or other user creates an Autocar account on the website, or website usage details collected automatically by digital service providers.

  • Information from a vehicle equipped with an Autocar telematics system.


Purposes for Collecting Personal Information


Autocar may use or disclose the personal information we collect for one or more of the following business purposes:



  • To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to send you products, we will use that information to send you these products.

  • To provide you with information, products, or services that you request from us.

  • To provide and analyze telematics information gathered by a vehicle equipped with an Autocar telematics system.

  • To provide you with e-mail alerts and other notices concerning our products or services, or events or news, that may be of interest to you.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and Autocar, including for billing and collections.

  • To improve our website and present its contents to you.

  • For testing, research, analysis, and product development.

  • As necessary or appropriate to protect the rights, property or safety of us, our customers, or others.

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.


We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.


Sharing Personal Information


Autocar may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.


In the past 12 months, Autocar has disclosed the following categories of personal information for a business purpose:



  • Commercial information.

  • Geolocation data.

  • Driving characteristics data.


In the past 12 months, Autocar has disclosed your personal information for a business purpose to the following categories of third parties:



  • Our affiliates and partners.

  • Our service providers.

  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.


In the past 12 months, we have not sold any personal information.


Non-Discrimination


Autocar will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not do any of the following if you exercise your CCPA rights:



  • Deny you goods and services.

  • Charge you different prices or rates for goods or services, including through granting or denying discounts or other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price for goods or services or a different level or quality of good and services.


Autocar may, however, offer you certain incentive permitted by the CCPA that can result in different princes, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent which you may revoke at any time.


Exercising Access, Data Portability, and Deletion Rights


To exercise the access, data portability, and deletion rights granted to you under the CCPA, please submit a verifiable consumer request by:


Autocar Trucks Customer Support
4680 Pinson Valley Pkwy, Birmingham, AL 35215
info@autocartruck.com
(877) 973-3486


Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.


You may make a verifiable consumer request for access or data portability only twice within a 12-month period. The verifiable consumer request must:



  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or that verifies that you are an authorized representative of the person. If you have an account with Autocar, please provide your account user name.

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to the request.


We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.


Making a verifiable consumer request does not require you to create an account with us. We do consider requests, however, to be sufficiently verified if you provide your user name and password for your Autocar account when the request relates to personal information associated with the specific account.


We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.


CHANGES TO THIS CCPA NOTICE AND PRIVACY POLICY


The provisions contained in this Privacy Policy and CCPA Notice supersede all previous notices or policies regarding our privacy practices with respect to the Autocar websites and systems. Please check the “Last Updated” legend at the bottom of this page to see when this Privacy Policy and CCPA Notice was last revised. We encourage you to check frequently to see the current Privacy Policy to be informed of how we are committed to protecting your information and providing you with improved content on our websites and systems in order to enhance your experience.


Last Updated: April 30, 2020